Clips 1 to 5: These clips explain:
"(1) how many of the ideas from previous playlists will be drawn upon and are specifically footnoted on the slides. (2) how large the opportunities are for understanding and innovating with the big cross-subsidies that exist amongst super-profitable customers and items and the super-losers. (3) the common objections distributors have when they discover that ``best`` customers and items (through traditional financial lenses) are actually big losers. 5) The journey-process and tools that will unlock huge upside benefits for all stakeholders IF we can just patiently and open-mindedly listen to and discuss the case study stories.
Clip 1: Win-Win, Supply-Chain-Math, Case Studies. Overview:
If you have not watched playlists 1-8, then this clip (Playlist 9, clip 1 or 9:1) is a good, short overview of what the other playlists generally address.
Clip 2: The Opportunity
Clip 3: OMG! Objections
Clip 3 is a key pep talk for taking care of the biggest objections that arise when you discover that some, big customers are hugely unprofitable. For an exhaustive list of both objection to why Customer Profitability Rankings are dumb and answers to those objections see Chapter 5 in my E-book starting at this link: Supply Chain Math Management For Distributors
Clip 4: What If...
Clip 5: Journey-ware Q-Chain?